Last updated: July 2026
SmartRevise offers both free and paid subscription plans. Payment processing is handled by Whop Inc. This policy explains our approach to cancellations and refunds. By subscribing to a paid plan, you acknowledge that you have read and agree to this policy.
The Free tier is available at no cost and does not involve any payment. No refunds are applicable to the Free tier. You may use the Free tier indefinitely or upgrade to a paid plan at any time.
Paid subscriptions are non-refundable, including for partial billing periods, unused time, or dissatisfaction with the Service. This applies from the moment your payment is processed, with no exceptions.
The reason: the moment your subscription activates, you have access to AI-powered features (deck generation, Feynman-style grading, the AI Tutor, mock exam generation, and more). Each of these calls a paid AI provider on your behalf — we incur that cost the moment you use the feature, whether it's your first minute or your last day of the billing period. Because that cost has already been incurred on your behalf, we are unable to offer refunds.
You may cancel your subscription at any time through your Whop account settings at whop.com/@me/settings/memberships/, or via the "Manage Billing" button on your plan in SmartRevise.
Cancelling stops future billing only — it does not end your access early and does not refund the current period. If you've already paid for the current billing cycle, your paid-tier access continues, in full, until that cycle ends. You will not be billed again after that. Once the paid period ends, your account automatically reverts to the Free tier — no action is needed from you, and no further charges occur.
All your study data (flashcards, decks, study history) is preserved when you're moved to the Free tier.
If you wish to move from a higher tier (e.g. Achiever) to a lower paid tier (e.g. Scholar), you may do so through your Whop account. The price difference is not prorated or refunded for the current period. The downgrade takes effect at the start of your next billing cycle.
While we strive to maintain 99.9% uptime, the Service may occasionally be unavailable due to maintenance, updates, or circumstances beyond our control. We do not provide refunds or credits for temporary service interruptions.
If you cancel your subscription and delete your account, all your study data (flashcards, decks, quiz history, study sessions) will be permanently deleted within 30 days. This data cannot be recovered. We recommend exporting your data before deleting your account. Achiever subscribers can use the built-in export feature (Anki, CSV, JSON formats) to download their data.
This policy covers standard cancellations and change-of-mind refund requests. It does not limit our willingness to correct genuine billing errors — for example, a duplicate charge or a charge processed after you had already cancelled. Contact us at support@smartrevise.site if you believe you've been billed incorrectly, and we'll investigate.
For cancellation questions or billing errors, contact us at support@smartrevise.site. We aim to respond to all inquiries within 48 hours during business days.